UNITED STATES BUREAU OF ONTOLOGICAL STATUS Department of Computational Welfare Est. 2027
Changing phone number within the same country is hard. But it is definitely not as hard as when changing to a foreign number. If you've ever moved abroad or live abroad, and wanted to mostly ditch your previous phone number, you know what I am talking about.
Some time ago, I wrote an article where I essentially complained and layed out the issues I have had with the Dutch digital identification (DigiD) system as a foreigner. In the meanwhile, there have been a few minor updates, and some other things that changed in my understanding. Hence, this new article.
When Wouter published an article on government website design mistakes, I immediately thought: I have a very similar topic in the back of my mind that has bothered me since I moved to The Netherlands. It is not related to a website per se, but to a service that is used to login into many public services: the DigiD.