service design

Tag: service design

2 posts
Hiring the Right Shape of Designer
M
Making Public Work

Hiring the Right Shape of Designer

Why AI makes service design more valuable, not less

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Jul 14
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Ethical personalisation of public services — Talk at Services Week
Duncan Stephen icon
Duncan Stephen
duncanstephen.net

Ethical personalisation of public services — Talk at Services Week

We have developed a set of ethical personalisation principles to guide our early work to deliver personalised public services. I will present about this work as part of Services Week 2026.

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Jun 25
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